Helios offers a response based custom email system. If a site requires particular notifications of a system malfunction (storage full, time sync alteration, network interruption) then our custom alerts provide this information, ensuring a full system health check is available at all hours.
By utilising this feature, you can offer a complete system care package to your client. By tying Helios into routine maintenance packages you can easily beat competitors, by providing a superior, more efficient and proactive response to your customer's needs.
Helios email alerts also allow smaller companies to offer this service. By relying on the information it gathers, Helios doesn't require anyone to monitor it. You can be secure in the knowledge it will inform you as to which site requires urgent attention.